Using hotel reviews to plan your stay

Checking hotel reviews is one of the best methods you can use to ensure that your stay will be enjoyable and trouble free. However, there's more to researching hotel reviews than simply checking out a star rating or reading a few comments. Here we look at how you can use these reviews effectively.

Here are some tips to bear in mind when researching hotel reviews:

  1. Look for reviews on a neutral website rather than the hotel's own site. Hotels aren't very likely to post negative reviews, and usually cherry pick only the best comments to add to their site.
  2. Trip Advisor is one of the best sources of hotel reviews online. With so many users and commentators, you'll be hard pressed to find a hotel that hasn't already been reviewed. However, do bear in mind that posters can be anonymous, and don't have to supply any proof that they have actually stayed at the hotel.
  3. This means that you may come across falsified reviews (and not just on Trip Advisor). Some false reviews may be posted by the hotels themselves in an attempt to boost their average ranking, while negative reviews may be posted by the competition or someone with a grudge against the owners. When it comes to spotting false reviews, trust your instincts. If the review doesn't sound genuine, disregard it.
  4. Hotel booking websites, such as Expedia and Last Minute, allow you to post and read reviews before you book. This is a very convenient way to research hotel reviews, and you can even sort hotels by average guest rating or omit hotels with a low guest rating.

As well as the overall rating of the hotel, look out for specific comments in hotel reviews that may prove to be useful. Comments about the hotel location, hotel facilities, room facilities and nearby attractions can be very insightful and can help you make the most out of your stay.

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