Your guide to flight connections

Flight connections can be one of the most stressful things about travel - especially when you have less than two hours connection time in an airport. This guide should help to alleviate any fears you may have about making or arranging flight connections. Here are some of your frequently asked questions...

What is a misconnection?

A misconnection occurs when you have an inadequate amount of time between flight connections i.e. the time you have does not meet the minimum connection time.

What is the minimum connection time?

The minimum connection time varies according to airport, carrier and routes. For example, two domestic flights will usually have a shorter minimum connection time than a domestic flight and an international flight. If you're worried about the minimum connection time on your flight, check the airport's website. If the information is not there, contact your airline or travel agent directly. Typical minimum connection times vary between 75 and 120 minutes.

What happens if my first flight is delayed?

If your flights are both on the same ticket (e.g. you booked the whole journey through a travel agent), it will be the travel agent's or airline's responsibility to find you a seat on the next available flight. If you booked the two legs separately, there will be no obligation for them to do this.

What should I do if I don't think that I'm going to make the connection?

Call your airline or travel agent as soon as you can and ask them to book you onto the next available flight. If you find out about a delay while you're at the airport, go directly to the airline's desk for assistance.

What can I do to minimise the risk of missing flight connections?

If you have bought the entire ticket (including both legs of the flight) at once, you shouldn't have to worry about flight connections unless there is a delay or schedule change. However, to minimise the risk of missing a connection you should:

  • Ask the airline to check your bag right through to your destination
  • Following the signs for flight connections when you touchdown in the first airport
  • Listen out to instructions from the crew about making connections
  • Check out maps of the airport before you leave so you know exactly where to go

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